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Hotel and resort photographer and videographer: frequently asked questions

Andrea Sartore · photographer and videographer in Turin

Hotel and resort photographer and videographer: frequently asked questions

Hotels, resorts and luxury properties live on images: they are the first thing guests look at on the website, booking portals and social media. Here I answer the questions general managers, revenue managers and marketing managers ask me most often before organising a photo and video shoot. I am Andrea Sartore, a photographer and videographer with more than 19 years of experience, and I lead a team of photographers and videographers, including my wife Daniela.

What photo and video services do you offer hotels and resorts?

I photograph rooms and suites, common areas, lobby, pool, spa, restaurant and dishes, gardens and exteriors, with day and night shots. I also create promotional videos and short vertical clips for social media, plus aerial drone footage to show the property in its setting. Details are on the page luxury hotel photo shoot.

How is the shoot organised without disturbing guests?

Before the shoot we agree a schedule with the property: free rooms to photograph, times when the pool and common areas are quieter, the right moment for the restaurant. We work discreetly, with compact equipment, and if people are needed in the photos we use models or staff who have given consent.

How long does a hotel photo shoot take?

It depends on the number of spaces and the type of content required. A small property is usually photographed in one day; a resort with several areas, food and video may take several days. We define it together at the quote stage.

Do you also shoot drone footage?

Yes. Aerial footage shows location, panorama, pool and gardens like no shot from the ground. Flights comply with ENAC rules and any local restrictions, which we check before the shoot.

Are the photos suitable for the website, Booking, Airbnb and social media?

Yes: I deliver high-resolution images for the website and print, and formats suited to booking portals and social media, including vertical. For properties renting luxury villas and apartments there is a specific guide: photos for luxury villas and Airbnb Luxe.

Which areas do you cover?

We are based in Turin and often work in Piedmont, but we travel all over Italy. We have no studio of our own: the shoot always takes place on location, at your property.

What are the delivery times?

Times depend on the number of photos and videos and the post-production required. We agree them before the shoot, so you know in advance when you will have the material for your website and campaigns.

How do I request a quote?

Write to us using the form on the Contact stating the name and location of the property, what you want photographed or filmed and your preferred period. We will reply with a tailored proposal.

Free quote

Tell us about your project.

Date, place and what you need: we will reply with a tailored proposal and a free, no-obligation quote.